Privacy Policy

At Robertson Family Dentistry, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you visit our dental practice located at 2017 Robertson Road, Nepean, ON, K2S 7H9, contact us via phone at (613) 829-2222, or communicate with us through email at info@robertsonfamilydentistry.ca. By using our services, you consent to the terms and practices described in this Privacy Policy.

Information We Collect

We may collect personal information from you in the following ways:

1. Contact Information: When you reach out to us, we may collect your name, phone number, email address, and postal address. This information is essential for us to respond to your inquiries, schedule appointments, and send you important updates related to your dental care.

2. Appointment and Treatment Information: To provide you with quality dental care, we may collect information about your dental history, treatment plans, and appointment records. This data helps us tailor our services to your specific needs.

3. Website Interaction: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, and operating system. We use cookies and similar technologies to enhance your browsing experience and analyze website traffic patterns. You can manage your cookie preferences through your web browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Dental Services: Your personal information is used to schedule appointments, deliver dental treatments, and ensure the continuity of your dental care. It may also be shared with our dental team to provide you with the best possible care.

2. Communication: We may use your contact information to send you appointment reminders, treatment updates, and other important information related to your dental health. You may opt out of non-essential communications at any time.

3. Improving Services: We analyze data to enhance the quality of our dental services, website functionality, and patient experience. Your information may be used for internal research and development purposes.

Data Security

We prioritize the security of your personal information and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our data security protocols align with industry standards and best practices.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared in the following situations:

1. Legal Compliance: We may disclose your information when required by law or in response to valid legal processes, such as court orders or subpoenas.

2. Service Providers: We may engage trusted service providers who assist us in providing dental services and managing our operations. These service providers are bound by confidentiality and data protection agreements.

Your Privacy Choices

You have the following rights regarding your personal information:

1. Access: You can request access to your personal information stored by us and inquire about its use.

2. Correction: If you believe your personal information is inaccurate or incomplete, you may request corrections.

3. Withdraw Consent: You may withdraw your consent for non-essential communications at any time by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and services. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Robertson Family Dentistry
2017 Robertson Road
Nepean, ON, K2S 7H9
Phone: (613) 829-2222
Email: info@robertsonfamilydentistry.ca

We are committed to addressing your inquiries and maintaining the highest standards of privacy protection. Your trust in our dental practice is valued and important to us.